Growth · CRM
Customer Database
Profiles built from every order — dine-in, delivery, website. Segmentation drives WhatsApp and SMS campaigns.
Petpooja parity
Total customers
12,840
VIP
284
Regulars
3,120
At-risk
412
New this month
1,184
Customer roster
Top customers · this quarter
| Customer | Phone | Visits | Lifetime spend | Last visit | Segment |
|---|---|---|---|---|---|
| Anjali Mehta | +91 ••••• ••345 | 23 | ₹48,200 | 2 days ago | VIP |
| Rahul Iyer | +91 ••••• ••812 | 14 | ₹28,400 | 1 week | Regular |
| Fatima Khan | +91 ••••• ••556 | 9 | ₹19,800 | 3 days | Regular |
| Vikram Rao | +91 ••••• ••129 | 41 | ₹92,400 | Today | VIP |
| Sneha Nair | +91 ••••• ••441 | 6 | ₹11,200 | 32 days | At-risk |
| Arjun Bansal | +91 ••••• ••074 | 3 | ₹4,200 | 2 days | New |